March 16, 2020

Dear Friends of Ology Bioservices:

These are unprecedented times as we respond to avoid the spread of COVID-19, a novel coronavirus that has challenged our routine life. First and foremost, all of us at Ology Bioservices, Inc. hope you and your family members are well, healthy, and safe from harm’s way.

I am reaching out to inform you of steps we are taking to protect our staff, operations and importantly, your ongoing projects at Ology Bio during this time. Our goal is to be prepared to continue serving our clients during this time of uncertainty and confusion. In order to protect our employees and facility, and to keep your projects moving forward, we have implemented the following activities:

• Increased our supplies of commonly used laboratory and manufacturing materials, well in advance of the declaration of a pandemic.
• Implemented a New Visitor Policy at all locations to further protect the facilities and employees.
• Service personnel, vendors, contractors only allowed in our facilities for highly specialized activities.
• Persons entering our facilities must sanitize their hands before leaving the entry lobby.
• Expanded our IT structure to allow employees with the ability to “work from home” wherever possible.
• Providing daycare resources for critical personnel who must conduct their jobs on-site (for example engineering manufacturing, process development and quality).
• Cancelled non-essential business travel for all employees of Ology Bioservices.
• Cancelled or rescheduled larger meetings or gatherings.

There will be no disruption in communicating with Ology Bio personnel, and our offices will remain open. However, the limited number of personnel physically at our locations will mainly consist of those involved in supporting the process development and manufacturing of our customer’s biological products.  Be assured that you will be able to reach all employees through their direct phone lines and email regardless of their location during this crisis.

The entire leadership team at Ology Bioservices remain committed to the health and safety of our employees and our commitments to the customers we serve. This nation has a history of strength and resilience and I am certain that together we will successfully navigate these challenges.

Sincerely,
Peter H. Khoury
President & CEO